Technology Transformation – Turned around an underperforming technology function to become an effective delivery partner for the business. Key successes include:
- Delivered ApplePay, Android Pay, Samsung Pay for 40+ banks including CUA, ING, Bendigo and Macquarie.
- From a troubled start, turned around the Real-time payments platform (NPP) program to become, in the words of Cuscal Chairman: “This Program has been our most challenging in terms of complexity. From a quality of execution standpoint, it is clearly our best Program.”
Switch Implementation – This project was mission critical to the success of the business. Advised the CEO and the CIO to improve governance, reduce delivery risks and ensure on-time customer transition to the new platform. Project review – Report to the Cuscal Board of directors on progress of key strategic technology project. Periodically assess the project for risks, governance and capacity to deliver.
Transformation Program Assurance – eftpos were moving from being just a ‘payment scheme’ to become a techology service provider to it’s members. They had embarked on a major technology transformation program consisting of several complex technology initiatives. Provided periodic assurance to eftpos board and advice to management team on whether the programs were set-up for success, governance and execution effectiveness and identified areas of improvement.
Credit Union Australia
Core Banking Transformation – Provided consulting guidance to the major Core Banking Transformation program during to help achieve on time delivery. Worked closely with the CEO, Project Director, vendor and the executive team to ensure successful and timely delivery.
CIO Transition – Help manage transition to a new CIO including assistance in the recruitment process as well as interim management.
CEO Advice – Provide independent advice regarding major IT investment decisions.
Prudential review – Lead the preparation of IT review by prudential regulators (APRA) reaching a satisfactory outcome.
Zurich Financial Services
Post Implementation Review – Conduct post implementation review for a strategic project and provide recommendations on lessons learned.
Sensis are Australia’s leading directories and local search business and one of the most successful providers of digital advertising services in Asia.
Assignment via hunterPac
IT Strategy – Help CIO establish direction for the IT group which aligned with the CEO agenda and create a shared focus for IT leadership. High performing team – Design IT organisational structure and metrics to create a high performing team.
Insurance Australia Group
IAG operates some of Australia’s leading general insurance brands including NRMA Insurance, CGU, SGIO, SGIC and Swann Insurance. IAG’s Australian businesses insure more than five million cars, two million homes, 250,000 businesses and 75,000 farms, and provide workers’ compensation services to more than 200,000 employers.
Developed IT strategy for a major line of business.
Leading supplier of Notebooks, Audio visual, Multi function devices and Medical Imaging equipment.
Review IT systems and capability and develop a strategy that would improve IT effectiveness and business alignment.
Leading independent fund manager and diversified financial services group in Australia. Funds under management in 2007 were A$40 billion.
Developed Electronic Commerce strategy and architecture. Developed and implemented Infrastructure strategies including Network Management, IT Service Management and server consolidation. Successfully implemented core network upgrade.
KAZ was the largest Australian owned IT services company. At the time of the assignment KAZ had strong Infrastructure services business and a small applications services business.
Completed a detailed feasibility report for the establishment of an offshore software / BPO subsidiary in India.
Suncorp Metway Bank
The Suncorp Group is one of Australia’s leaders in banking, insurance, investment and superannuation, one of Australia’s 25 companies, and Australia’s 6th largest bank, and 4th biggest general insurance group. Suncorp Group services over 4 million customers in Australia.
Led IT transformation from inward focussed process bound organization to an efficient customer driven organization.
A challenger to the major Australian Banks known for it’s innovative products and speed. Citibank pioneered revolving mortgages and cash management accounts.
Envisioned a customer oriented banking platform; obtained sponsorship and implemented the new platform in two years.
Franklins was Australia’s third largest food retailer with 280 store in Australia with revenues of $4 billion. Franklins had embarked on a major change program to reinvent its business.
Rebuilt a run-down and demoralised Franklins IT group to a disciplined and service-oriented team while delivering critical change programs