There is a myth that if an organisation begins takes steps to use digital technologies, the problem of IT complexity will resolve itself. In the digital age, organisations expect to connect with customers and partners in new ways; give greater access to information and services via new channels; and quickly launch new products and services.
Continue reading “Move to Digital Needs Simpler IT”
Most reports to board about the performance of Information Technology group’s performance relate to costs related metrics such as headcounts and expenses. But as the world is changing, topics such as digital business models, process automation and changing skill mix needed to support organisation’s aspirations are becoming more relevant to organisations success. How IT manages the integration of new technologies can help determine the success of the digital strategy. Hence, just relying on the cost related metrics does not provide a reliable indicator of IT performance. Continue reading “What Questions the Board Should Ask Of IT”
In the digital age, technology role in business transformation is becoming more and more significant. Many transformation initiatives are heavily dependent on technology enablement. In order to support the business transformation agenda, IT leaders have two challenges; readying the operations and developing the needed IT capability. Continue reading “Is Your IT Ready to Support Transformation?”
In the increasingly digital world, the pace of change, of both technology and business, is accelerating. The speed at which businesses need to respond is also increasing. Most IT functions are stuck in the first gear. They are just not able to keep up. Many businesses are side-lining IT during digital projects. Continue reading “Get a Second Gear for your IT!”
IT Strategy development is not an easy process. It takes a lot of effort from IT Leaders, architects and business stakeholders. Even after a huge amount of effort, we often hear that within a short time the strategy is forgotten. In some organisations, one or two new initiatives can be triggered as a result of the strategy. But soon the rest of the strategy is put on the back burner. Continue reading “Ten Tips for an Effective IT Strategy”
Technology is becoming increasingly important to businesses. Businesses depend on technology not just for process automation or ERP (Enterprise Resource Planning). Increasingly, technology is providing new operational capabilities, opening up new markets, and providing opportunities to gain better customer insights. It is fair to say that technology is now integrated in the way businesses work. Understanding the implications of technology trends has become critical for the future success and survival of businesses. Continue reading “Enhancing Board’s Technology Agenda”